Managed IT support services – IT LOGIX


Find your ideal package


We are proud of our ability to create flexible packages tailored to you. Our experienced team will ensure you get the best bang for your buck. Explore some of our popular packages in the table below.



ESSENTIALS
per user
£20
Perfect starter pack for a new business on a budget
Help Desk Support
Live Chat Support
24/7 Resolution Bot
Email Support
Account Manager
Remote Monitoring Management
Patch Management
LEARN MORE
STANDARD
per user
£55
Ideal for small business looking for extra support
ESSENTIALS, plus
Microsoft Office 365*
Priority Help Desk Support
Anti Virus
Anti Malware
Spam Filtering
Mobile Device Management
Firewall Management
Dedicated Account Manager
Virtual CIO
LEARN MORE
TOTAL CARE
per user
£112
Ideal for businesses looking for more managed support
PREMIUM, plus
Onsite Emergency Support
Regular IT Manager visits
Password Management
Email Archiving
Professional Email Signatures
Cyber Essentials Certification
Monthly Reporting
Office 365 E3 Upgrade
Extended Opening Hours
LEARN MORE
COMPLIANCE
per user
£149
The all inclusive package for everything you need
TOTAL CARE, plus
Cyber Essentials Plus
GDPR Certification
LEARN MORE

ESSENTIALS


£20 per user per month

Setup FREE

Our Essentials package is perfect for start-ups, or small business teams who have their own devices, security and applications already catered for.

Add a layer of IT support to your infrastructure, so you can concentrate on growing your business. We provide support for desktops, servers, printers, internet, Office 365, networking and thousands of other applications.

Our essential support desks are based in London, providing great local knowledge and support.

Support
9 Am – 6 Pm
Service Days
Mon – Fri
Support team
London UK Based
IT issues resolved
1000s
Number of services
8
Protection Level
None
24 Hour Monitoring
No
Level
Essential
1st Response Time
30 Mins
Minimum users
1
Add and remove users
Yes
Info Valut
No

What’s included


  • Online Helpdesk
  • Patch Management
  • Remote Monitoring Management
  • Discounted Remote Support
  • Chat Support
  • 24/7 Live resolution bot
  • Email Support
  • Account Manager

I’m Interested


Contact us

0203 0055 848
help@itll.co.uk

If you would like to learn more about this package, please use the link below to speak with one of our team.

 

SEND US A MESSAGE

Bespoke packages

Looking to add or remove some services? No problem! We’re more than happy to customise our packages to suit your specific requirements.

BOOK A CALL

STANDARD


£55 per user per month

+ setup per user POA

Nine of our essential services and applications to help run your small business

This starter solution provides Essential security along with proactive virtual support.

Give your employees access to a small and personally dedicated IT support team, you will speak to the same people each time you ring up. We fix thousands of IT issues and offer guidance whenever you need it.

Our Standard support desks are based in London, providing great local knowledge to your employees.

Unlimited Support
9 Am to 6 Pm
Service Days
Mon – Fri
Support team
London UK Based
IT issues resolved
1000s
Number of services
16
Cyber Protection Level
Standard
24 Hour Monitoring
Yes
Service Level
Plus
1st Response Time
30 Mins
Minimum users
2
Add and remove users
Yes
Info Valut
GDPR Compliance

What’s included


  • Unlimited Help Desk Support
  • Unlimited Remote Support
  • 24/7 Live Resolution Bot
  • Chat Support
  • Email Support
  • MS Office 365 or G Suite Support
  • Anti Virus
  • Anti Malware
  • SPAM Filtering
  • Remote Monitoring Management
  • Patch Management
  • Mobile Device Management
  • Firewall Management
  • Dedicated Account Manager
  • Virtual CIO

I’m Interested


Contact us

0203 0055 848
help@itll.co.uk

If you would like to learn more about this package, please use the link below to speak with one of our team.

 

SEND US A MESSAGE

Bespoke packages

Looking to add or remove some services? No problem! We’re more than happy to customise our packages to suit your specific requirements.

BOOK A CALL

PREMIUM


£69 per user per month

+ setup per user POA

25 Premium IT Support services selected by us to give you the right mix of security, productivity and Workflow. Our most popular package will kit out your business with everything it needs from Microsoft Office 365 to Cloud Files and of course access to our award winning help desk services.

Premium package punches well above it’s weight by providing your business with a Cloud file server and just about everything it needs to support your users and clients and all for a fantastic price. Ideal for any company taking business seriously.

Unlimited Support
8 Am to 6 Pm
Service Days
Mon – Fri
Support team
London UK Based
IT issues resolved
1000s
Number of services
25
Cyber Protection Level
Very High
24 Hour Monitoring
Yes
Service Level
Priority
1st Response Time
30 Mins
Minimum users
3
Add and remove users
Yes
Info Valut
GDPR Compliance

What’s included


  • Unlimited Help Desk Support
  • Unlimited Remote Support
  • 24/7 Live Resolution Bot
  • Chat Support
  • Microsoft Office 365 or G Suite Support
  • Anti Virus
  • Anti Malware
  • SPAM Filtering
  • Remote Monitoring Management
  • Patch Management
  • Mobile Device Management
  • Firewall Management
  • Dedicated Account Manager
  • Virtual CIO
  • Share Point Sites Setup and Management
  • 10 TB Cloud Storage with Backup
  • Mobility
  • Audit & Inventory
  • Office 365 Backup
  • 2 Factor Authentication
  • Device Encryption
  • DNS Protection
  • Advance 365 Security Monitoring
  • Dark Web Monitoring
  • Security Awareness Training

I’m Interested


Contact us

0203 0055 848
help@itll.co.uk

If you would like to learn more about this package, please use the link below to speak with one of our team.

 

SEND US A MESSAGE

Bespoke packages

Looking to add or remove some services? No problem! We’re more than happy to customise our packages to suit your specific requirements.

BOOK A CALL

TOTAL CARE


£112 per user per month

+ setup per user POA

If your business is regulated then this package provides a complete IT compliance solution, adding in the essential elements of compliance with Office 365 Enterprise edition and Cyber Essentials Certification.

This package incorporates extended opening hours and weekend support. With Cyber protection provided to a very high standard.

Unlimited Support
8 Am to 6 Pm
Service Days
Mon – Sun
Support team
London UK Based
IT issues resolved
1000s
Number of services
34
Cyber Protection Level
Very High
24 Hour Monitoring
Yes
Service Level
Priority
1st Response Time
10 Mins
Minimum users
15
Add and remove users
Monthly
Info Valut
GDPR Compliance

What’s included


  • Priority Helpdesk Support
  • Chat Support
  • Live Resolution Bot
  • Email Support
  • Microsoft Office 365 or G Suite
  • Anti Virus
  • Anti Malware
  • SPAM Filtering
  • Remote Monitoring Management
  • Patch Management
  • Mobile Device Management
  • Firewall Management
  • Dedicated Account Manager
  • Virtual CTO
  • Sharepoint Site Setup & Management
  • 10 TB  Cloud Storage with Backup
  • Mobility
  • Audit & Inventory
  • Office 365 Backup
  • 2 Factor Authentication
  • Device Encryption
  • DNS Protection
  • Advance 365 Security Monitoring
  • Dark Web Monitoring
  • Security Awareness Training
  • Onsite Emergency Support
  • Regular IT Manager visit
  • Password Management
  • Email Archiving
  • Professional Email Signatures
  • Cyber Essentials Certification
  • Monthly Reporting
  • Office 365 E3 Upgrade
  • Extended Opening Hours

I’m Interested


Contact us

0203 0055 848
help@itll.co.uk

If you would like to learn more about this package, please use the link below to speak with one of our team.

 

SEND US A MESSAGE

Bespoke packages

Looking to add or remove some services? No problem! We’re more than happy to customise our packages to suit your specific requirements.

BOOK A CALL

COMPLIANCE


£149 per user per month

+ setup per user POA

All of our services in one complete package for the established business.

Arm your business with everything it needs to enable your business. Your users will benefit from 24/7 support access to our supporting teams based gloablly.

Unlimited Support
24hr
Service Days
Mon – Sun
Support team
Friendly & Local
IT issues resolved
1000s
Number of services
34
Cyber Protection Level
Exceptional
24 Hour Monitoring
Yes
Service Level
Top Priority
1st Response Time
10 Mins
Minimum users
25
Add and remove users
Monthly
Info Valut
GDPR Compliance

What’s included


  • Chat Support
  • Live Resolution Bot
  • Email Support
  • Priority Helpdesk Support
  • Microsoft Office 365 or G Suite
  • Anti Virus
  • Anti Malware
  • SPAM Filtering
  • Remote Monitoring Management
  • Patch Management
  • Mobile Device Management
  • Firewall Management
  • Sharepoint Site Setup & Management
  • 10 TB  Cloud Storage with Backup
  • Mobility
  • Audit & Inventory
  • Office 365 Backup
  • 2 Factor Authentication
  • DNS Protection
  • Advance 365 Security Monitoring
  • Dark Web Monitoring
  • Security Awareness Training
  • Dedicated Account Manager
  • Virtual CTO
  • Encyrption
  • Onsite Emergency Support
  • Regular IT Manager visit
  • Password Management
  • Email Archiving
  • Professional Email Signatures
  • Cyber Essentials Certification
  • Monthly Reporting
  • 24/7 Support
  • GDPR

I’m Interested


Contact us

0203 0055 848
help@itll.co.uk

If you would like to learn more about this package, please use the link below to speak with one of our team.

 

SEND US A MESSAGE

Bespoke packages

Looking to add or remove some services? No problem! We’re more than happy to customise our packages to suit your specific requirements.

BOOK A CALL

Already paying for a service listed in your preferred packages?


Don’t worry, this is a common occurrence. When selecting your package we can either take over the billing of any existing managed services to lighten your administrative load or we can customise your package to exclude that service.



Request a callback via our online calendar.

Use the calendar below to request a call at a time that suits you.
You can also reach us via email on help@itll.co.uk or by calling 0203 005 5848



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