We are proud of our ability to create flexible packages tailored to you. Our experienced team will ensure you get the best bang for your buck. Explore some of our popular packages in the table below.
Find your ideal package
ESSENTIALS
£20 per user per month
Setup FREE
Our Essentials package is perfect for start-ups, or small business teams who have their own devices, security and applications already catered for.
Add a layer of IT support to your infrastructure, so you can concentrate on growing your business. We provide support for desktops, servers, printers, internet, Office 365, networking and thousands of other applications.
Our essential support desks are based in London, providing great local knowledge and support.
Support 9 Am – 6 Pm |
Service Days Mon – Fri |
Support team London UK Based |
IT issues resolved 1000s |
Number of services 8 |
Protection Level None |
24 Hour Monitoring No |
Level Essential |
1st Response Time 30 Mins |
Minimum users 1 |
Add and remove users Yes |
Info Valut No |
What’s included
- Online Helpdesk
- Patch Management
- Remote Monitoring Management
- Discounted Remote Support
- Chat Support
- 24/7 Live resolution bot
- Email Support
- Account Manager
I’m Interested
Contact us
0203 0055 848
help@itll.co.uk
If you would like to learn more about this package, please use the link below to speak with one of our team.
Bespoke packages
Looking to add or remove some services? No problem! We’re more than happy to customise our packages to suit your specific requirements.
BOOK A CALL
STANDARD
£55 per user per month
+ setup per user POA
Nine of our essential services and applications to help run your small business
This starter solution provides Essential security along with proactive virtual support.
Give your employees access to a small and personally dedicated IT support team, you will speak to the same people each time you ring up. We fix thousands of IT issues and offer guidance whenever you need it.
Our Standard support desks are based in London, providing great local knowledge to your employees.
Unlimited Support 9 Am to 6 Pm |
Service Days Mon – Fri |
Support team London UK Based |
IT issues resolved 1000s |
Number of services 16 |
Cyber Protection Level Standard |
24 Hour Monitoring Yes |
Service Level Plus |
1st Response Time 30 Mins |
Minimum users 2 |
Add and remove users Yes |
Info Valut GDPR Compliance |
What’s included
- Unlimited Help Desk Support
- Unlimited Remote Support
- 24/7 Live Resolution Bot
- Chat Support
- Email Support
- MS Office 365 or G Suite Support
- Anti Virus
- Anti Malware
- SPAM Filtering
- Remote Monitoring Management
- Patch Management
- Mobile Device Management
- Firewall Management
- Dedicated Account Manager
- Virtual CIO
I’m Interested
Contact us
0203 0055 848
help@itll.co.uk
If you would like to learn more about this package, please use the link below to speak with one of our team.
Bespoke packages
Looking to add or remove some services? No problem! We’re more than happy to customise our packages to suit your specific requirements.
BOOK A CALL
PREMIUM
£69 per user per month
+ setup per user POA
25 Premium IT Support services selected by us to give you the right mix of security, productivity and Workflow. Our most popular package will kit out your business with everything it needs from Microsoft Office 365 to Cloud Files and of course access to our award winning help desk services.
Premium package punches well above it’s weight by providing your business with a Cloud file server and just about everything it needs to support your users and clients and all for a fantastic price. Ideal for any company taking business seriously.
Unlimited Support 8 Am to 6 Pm |
Service Days Mon – Fri |
Support team London UK Based |
IT issues resolved 1000s |
Number of services 25 |
Cyber Protection Level Very High |
24 Hour Monitoring Yes |
Service Level Priority |
1st Response Time 30 Mins |
Minimum users 3 |
Add and remove users Yes |
Info Valut GDPR Compliance |
What’s included
- Unlimited Help Desk Support
- Unlimited Remote Support
- 24/7 Live Resolution Bot
- Chat Support
- Microsoft Office 365 or G Suite Support
- Anti Virus
- Anti Malware
- SPAM Filtering
- Remote Monitoring Management
- Patch Management
- Mobile Device Management
- Firewall Management
- Dedicated Account Manager
- Virtual CIO
- Share Point Sites Setup and Management
- 10 TB Cloud Storage with Backup
- Mobility
- Audit & Inventory
- Office 365 Backup
- 2 Factor Authentication
- Device Encryption
- DNS Protection
- Advance 365 Security Monitoring
- Dark Web Monitoring
- Security Awareness Training
I’m Interested
Contact us
0203 0055 848
help@itll.co.uk
If you would like to learn more about this package, please use the link below to speak with one of our team.
Bespoke packages
Looking to add or remove some services? No problem! We’re more than happy to customise our packages to suit your specific requirements.
BOOK A CALL
TOTAL CARE
£112 per user per month
+ setup per user POA
If your business is regulated then this package provides a complete IT compliance solution, adding in the essential elements of compliance with Office 365 Enterprise edition and Cyber Essentials Certification.
This package incorporates extended opening hours and weekend support. With Cyber protection provided to a very high standard.
Unlimited Support 8 Am to 6 Pm |
Service Days Mon – Sun |
Support team London UK Based |
IT issues resolved 1000s |
Number of services 34 |
Cyber Protection Level Very High |
24 Hour Monitoring Yes |
Service Level Priority |
1st Response Time 10 Mins |
Minimum users 15 |
Add and remove users Monthly |
Info Valut GDPR Compliance |
What’s included
- Priority Helpdesk Support
- Chat Support
- Live Resolution Bot
- Email Support
- Microsoft Office 365 or G Suite
- Anti Virus
- Anti Malware
- SPAM Filtering
- Remote Monitoring Management
- Patch Management
- Mobile Device Management
- Firewall Management
- Dedicated Account Manager
- Virtual CTO
- Sharepoint Site Setup & Management
- 10 TB Cloud Storage with Backup
- Mobility
- Audit & Inventory
- Office 365 Backup
- 2 Factor Authentication
- Device Encryption
- DNS Protection
- Advance 365 Security Monitoring
- Dark Web Monitoring
- Security Awareness Training
- Onsite Emergency Support
- Regular IT Manager visit
- Password Management
- Email Archiving
- Professional Email Signatures
- Cyber Essentials Certification
- Monthly Reporting
- Office 365 E3 Upgrade
- Extended Opening Hours
I’m Interested
Contact us
0203 0055 848
help@itll.co.uk
If you would like to learn more about this package, please use the link below to speak with one of our team.
Bespoke packages
Looking to add or remove some services? No problem! We’re more than happy to customise our packages to suit your specific requirements.
BOOK A CALL
COMPLIANCE
£149 per user per month
+ setup per user POA
All of our services in one complete package for the established business.
Arm your business with everything it needs to enable your business. Your users will benefit from 24/7 support access to our supporting teams based gloablly.
Unlimited Support 24hr |
Service Days Mon – Sun |
Support team Friendly & Local |
IT issues resolved 1000s |
Number of services 34 |
Cyber Protection Level Exceptional |
24 Hour Monitoring Yes |
Service Level Top Priority |
1st Response Time 10 Mins |
Minimum users 25 |
Add and remove users Monthly |
Info Valut GDPR Compliance |
What’s included
- Chat Support
- Live Resolution Bot
- Email Support
- Priority Helpdesk Support
- Microsoft Office 365 or G Suite
- Anti Virus
- Anti Malware
- SPAM Filtering
- Remote Monitoring Management
- Patch Management
- Mobile Device Management
- Firewall Management
- Sharepoint Site Setup & Management
- 10 TB Cloud Storage with Backup
- Mobility
- Audit & Inventory
- Office 365 Backup
- 2 Factor Authentication
- DNS Protection
- Advance 365 Security Monitoring
- Dark Web Monitoring
- Security Awareness Training
- Dedicated Account Manager
- Virtual CTO
- Encyrption
- Onsite Emergency Support
- Regular IT Manager visit
- Password Management
- Email Archiving
- Professional Email Signatures
- Cyber Essentials Certification
- Monthly Reporting
- 24/7 Support
- GDPR
I’m Interested
Contact us
0203 0055 848
help@itll.co.uk
If you would like to learn more about this package, please use the link below to speak with one of our team.
Bespoke packages
Looking to add or remove some services? No problem! We’re more than happy to customise our packages to suit your specific requirements.
BOOK A CALLAlready paying for a service listed in your preferred packages?
Don’t worry, this is a common occurrence. When selecting your package we can either take over the billing of any existing managed services to lighten your administrative load or we can customise your package to exclude that service.
Request a callback via our online calendar.
Use the calendar below to request a call at a time that suits you.
You can also reach us via email on help@itll.co.uk or by calling 0203 005 5848